Can I order a fabric swatch?
Yes, you can! See products where swatches are available. We offer free shipping on all swatches. Please email firstname.lastname@example.org for additional colors.
What is your current production time?
Ready to Ship pillow covers ship within 1-3 business days of placing your on-line order. When choosing handmade pillow covers from our Shop By Color or Shop By Style tabs, expect 3-4 weeks for completion and shipping.
Custom orders may take 4-6 weeks; reasons include delivery time from fabric manufacturer and amount of orders in the queue.
What if I want to purchase additional pillow covers than what is available from Ready to Ship inventory?
Please email your request to: email@example.com
Will my pillow cover include a pillow insert?
Inserts are not included. We offer a variety of insert sizes that you may peruse and purchase here.
What size pillow insert is best for my handmade pillow cover?
To simplify, you will order the same size pillow insert as your pillow cover. Your finished pillow cover will be sewn about 1” smaller and will accommodate the same size pillow insert. No need to size up!
Do you make custom orders?
Absolutely! Fill out this form.
How do I choose a zipper color to compliment my pillow cover?
Our hand-sewn pillow covers will include PTD’s signature navy zipper which allows you to slip the cover over your pillow insert.
How do I clean my handmade pillow covers?
Dry clean only please.
How is my order shipped?
Your handmade pillow covers will be wrapped in plastic for protection, placed in the proper packaging, then shipped via USPS with a tracking number. Pillow inserts will ship separately and arrive via FedEx or UPS.
Do you accept returns/exchanges?
Please read our return/exchange policy before placing an order.
Do you ship outside the USA?
We currently ship to US residents only.